Comet is a data retrieval utility for most Met One Instruments’ products.
SASSCommAQ is a data retrieval utility for the SASS/Super SASS products.
FSCommAQ is a data retrieval utility for the following products: SASS, E-FRM, C-SASS, E-SEQ-FRM, and Super SASS.
Profiler Utility is a data retrieval utility for the 9720 or 9722 series particle counter products.
Ethernet port configuration is required for the following products: BAM 1020 (firmware 3236-X) w/ BX-965 Report Processor, BAM 1022 V1 (firmware 81650), BC 1054 Carbon Monitor, and BT-620 Particle Monitor.
The USB drivers are required for Met One Instruments devices which have a serial USB interface port. It is recommended that you load the USB drivers before installing the Comet software, if you are utilizing Comet. This only needs to be done once for each computer that you use with the Comet software.
Warning: DO NOT connect the USB cable between the host computer and the Met One product until the correct USB drivers are loaded.
A Silicon Labs CP210x Driver for this connection must be installed before connecting to the USB type-B port.
Note: Before using the USB Type B port, ensure an existing RS-232 connection is disconnected.
Technical Service representatives are available during normal business hours of 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday. In addition, technical information and service bulletins are available from our website. Please contact us at the phone number or email address below to obtain a Return Authorization (RA) number before sending any equipment back to the factory.